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Nederlands
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AI receptionist for your business

Your AI receptionist picks up, even when you’re closed

Belvoy answers your phone day and night, in natural Dutch. Callers can book an appointment, make a reservation or leave a message. You get a short summary after every call.

Ask for a pilot spot How it works

Belvoy is in a private pilot. We read every request ourselves and email you back.

Situation: Fri 23:41 Closed for the night

Sample call

+31 6 0000 4821

0:42 Answered by your AI agent

Call ended

  1. AI agent : Good evening, you’re speaking with the restaurant’s digital assistant. I’m an AI. We’re closed right now, but I’m happy to help.
  2. Guest : Oh, great. Can I still book for Saturday?
  3. AI agent : Of course. How many people, and what time?
  4. Guest : Four of us, at half seven.
  5. AI agent : Half seven works. What name is it under?
  6. Guest : De Graaf. One of us is vegetarian.
  7. AI agent : All set: Saturday at half seven, four people, one vegetarian. See you then!

Belvoy now

After the call

  • Booking noted
  • Dietary note saved
  • Summary

What it does

Every caller gets an answer, even when you’re busy

The agent knows your opening hours, your prices and the questions you hear every day. When it doesn’t know something, it puts the caller through or takes a call-back request.

  • Answers your phone

    Answers questions, books appointments and takes messages. When a person would do better, it puts the caller through to you or a colleague.

  • Calls customers for you

    Confirms appointments and calls customers back, only within the hours you choose. If nobody answers, it tries again later.

  • Talks to visitors on your website

    With a talk button on your site, visitors ask their question out loud, to the same agent that answers your phone.

Use cases

Which calls will you hand over?

Pick your business or your errand and watch how the call goes. Under each example you see which features it uses.

All use cases

Restaurants Answers

Saturday night bookings

While you serve, the agent answers and puts the booking in your system.

After the call Table for four booked at 19:30

Uses Tools Knowledge base Phone numbers Background sound
More about this use case

For yourself Calls out

Calls you keep putting off

The assistant calls the GP for you and puts the appointment in your calendar.

After the call GP appointment in your calendar

Uses Tasks Directory
More about this use case

Shops, practices and trades Answers

Answering after hours

At 22:14 the agent answers. By morning the callback request is waiting for you.

After the call Summary and callback request ready at 08:00

Uses Persona and tone Voices Post-call analysis
More about this use case

Salons, garages and practices Answers

Booking and moving appointments

‘Anything free on Thursday?’ The agent finds an open slot in your schedule.

After the call Appointment moved to Friday 10:00

Uses Conversation flow Tools
More about this use case

Practices and services Calls out

A quick call the day before

The agent calls through tomorrow’s appointments, within your calling hours.

After the call Tomorrow’s schedule is right again

Uses Outbound calls Calling hours and opt-out
More about this use case

Online shops Answers

‘My parcel arrived broken’

The agent finds the order and arranges the return. You can always listen in.

After the call Return logged, replacement on its way

Uses Tools Live listening Playback
More about this use case

Sales and quotes Calls out

Call new leads straight away

A new enquiry starts a call through the API right away, with your questions.

After the call Qualified and updated in your CRM

Uses API and webhooks Outbound calls Post-call analysis Calling hours and opt-out
More about this use case

Care, insurance and legal Answers

An intake that follows up

The agent works through your questionnaire and follows up on ‘sometime last month’.

After the call Completed intake, personal data masked

Uses Conversation flow Post-call analysis Privacy
More about this use case

Websites and online shops On your website

Ask out loud on your site

Visitors ask their question out loud and get an answer from your information.

After the call Answered from your own knowledge base

Uses Talk button Knowledge base
More about this use case

Installers and service Calls out

A quick call after the job

The agent asks how it went and writes down the score and comments.

After the call A score and a comment per customer

Uses Outbound calls Post-call analysis Playback
More about this use case

Your own app On your website

A voice in your app

Two lines of code and your users talk to your agent, in your style.

After the call Live on your own domain

Uses Talk button API and webhooks Your own brand
More about this use case

AI assistants and agents Calls out

Let your own AI call

Through the MCP server your own assistant starts and follows real phone calls.

After the call The result back in the chat

Uses API and webhooks Outbound calls
More about this use case

Your own models Answers

Your own models, tested first

Pick the models on your own keys and let a simulated caller test them.

After the call New version tested before it goes live

Uses Engine and pacing Your own keys Testing
More about this use case

Agencies and resellers Answers

Agents for your clients

Each client gets a workspace with a budget limit, and your brand throughout.

After the call Clients kept apart, costs capped

Uses Workspaces Your own brand Budget Your own keys
More about this use case

Trust

Sounds natural, and you stay in charge

You hear the agent yourself first. Once it’s live, you can listen in whenever you like.

  • Natural Dutch

    Dutch voices and +31 numbers. It uses formal or informal address, as you prefer, and callers can interrupt it.

  • Test first, then go live

    Talk to your agent in the browser yourself and adjust it until it sounds the way you want.

  • Listen in and take over

    Listen in live, give the agent guidance the caller can’t hear, or take the call over.

  • A summary after every call

    Read what was discussed and agreed, with the details you wanted to know.

How it works

Up and running without an IT department

Everything happens in your browser. Nothing to install, and you don’t need an AI account of your own.

  1. Tell it what to know

    Your opening hours, prices, common questions and what it must never say. In your own words.

  2. Try it out

    Pick a voice and talk to the agent in your browser until it sounds right.

  3. Forward your phone

    Forward your number to the agent: always, or only when you don’t pick up. You get a summary after every call.

Features

What you can do in the app

A selection. The features page has all of them, with the screens to match.

See all features

For developers

Your own AI keys, or an API? That works too.

Connect your own accounts with AI and telephony providers, or build Belvoy into your own software.

Request API access Go to the developer page
  • Your own keys for OpenAI, ElevenLabs, Anthropic, Google and more
  • REST API, signed webhooks and SDKs for TypeScript and Python
  • Tools that call your own systems, even behind your firewall

Privacy

Hosted in the EU, and you decide what’s kept

Belvoy runs on AWS in Frankfurt. A call also passes through the AI provider the agent uses; the app shows for each provider whether it processes data in the EU.

No cookies on this site. Read the privacy statement

  • Hosted in Frankfurt

    The application, the database and the recordings live at AWS in the eu-central-1 region.

  • Stored encrypted

    Recordings are encrypted in storage. Access credentials are stored encrypted with AWS KMS.

  • You choose how long

    Per agent you decide whether calls are recorded and how long they’re kept. After that they’re deleted automatically. Personal data in transcripts can be masked.

  • Says it’s an AI, right away

    The agent says it’s an AI at the start of every call, as the EU AI Act requires. Anyone who doesn’t want to be called again goes on the opt-out list.

FAQ

Frequently asked questions

If your question isn’t here, send it to hello@belvoy.nl.

Does the agent sound like a robot?

It speaks natural Dutch, in a voice that suits your business. Callers can interrupt it, and while it looks something up it says something like ‘one moment, let me check’. You talk to it in your browser yourself before it goes live. At the start of every call it does say it’s an AI.

How is this different from a voicebot or phone menu?

In a phone menu the caller presses a number, and a classic voicebot follows a fixed script. A Belvoy agent holds a normal conversation: it understands open questions, asks follow-ups and uses your own information. You decide what it may and may not do.

Do I need my own AI account?

No. Belvoy takes care of the AI and the technology behind it. If your business already works with AI providers such as OpenAI or ElevenLabs, you can connect those accounts too. The developer page has more on that.

What does it cost?

There are no fixed prices yet. Belvoy is in a private pilot, and we agree on what it costs you when you join.

Can I keep my current phone number?

Yes. You forward your current number to the agent’s number: always, only when you don’t pick up, or outside opening hours. You set up the forwarding with your own phone provider.

What if the agent can’t answer a question?

Then it puts the caller through to you or a colleague, or takes a call-back request, whichever you set up. You can also listen in live and take the call over.

Who owns the calls, and where are they stored?

Calls, transcripts and recordings are stored in your workspace, at AWS in Frankfurt. Per agent you decide whether calls are recorded and how long everything is kept; after that it’s deleted automatically. Personal data in transcripts can be masked. A call also passes through the AI provider the agent uses; the app shows for each provider whether it processes data in the EU.

Do I need to be able to code?

No. You set everything up in the app and test the agent in your browser. If you’re a developer, there’s also a REST API with webhooks and SDKs for TypeScript and Python.

How do I get access?

Belvoy is in a private pilot and access is by invitation. Use the form at the bottom of this page or email hello@belvoy.nl with who you are and what you want the agent to do.

About Belvoy

Made in the Netherlands

The name joins the Dutch ‘bellen’ (to call) and ‘envoy’: someone on the line on your behalf.

Belvoy is designed and built in the Netherlands. We’re starting with the Dutch language, Dutch numbers and hosting in the EU. The rest of Europe comes next.

During the pilot we read every request ourselves, which is why access is by invitation. Questions, ideas and criticism are welcome.

belvoy

Your AI receptionist, in Dutch

Let Belvoy answer your phone

Tell us in a few sentences what your business does and which calls you’d like to hand over. We’ll let you know whether the pilot is a fit.

Prefer email? hello@belvoy.nl

I am

What does your business do, and which calls would you like to hand over? A few sentences is plenty.